Payments to be paid in automatic weekly direct debit installments. You must give at least two weeks notice to cancel unless you are cancelling for medical reasons (with supporting evidence).
Should COVID-19 force a studio closure all memberships will be automatically paused for the amount of time the studio is closed.
Memberships may only be paused in the case of injury with supporting evidence provided from a treating professional.
Due to the high demand for class times, we ask you to please be proactive with cancelling your classes if you cannot attend. We understand that life happens however BodyTone Pilates reserves the right to refuse future participation in classes if there are consecutive no shows on your schedule.
Please provide at least 9 hours notice if you wish to cancel your class. If you provide less than 9 hours or you don’t show you will be charged $15 per cancellation. Cancellation of classes can be done through the BodyTone Pilates App.
Classes may be booked up to two weeks in advance to achieve fairness for all our members, so everyone has an equal opportunity to secure a spot in a class.